Welcome to the Service Response Center!
Welcome to the new Service Request web page. From here you can submit a work request, contact members of the Facilities Department, leave feedback for the department.
The most accurate and efficient way to get your job completed is to submit a work request by clicking on the link above titled “ADD WORK REQUEST.” This form is then submitted electronically directly to the Service Response Center, where a work order is generated and then assigned to the proper department.
Even when a work order is submitted to be completed by a specific date, all efforts will be made to accommodate this date, however depending on work load there may be a delay in completed any work order.
The Center is staffed Monday through Friday from 8:00am to 4:30pm. Requests can be submitted anytime day or night to by adding a work request or by contacting us at 610-647-4400 extension 3101.
For emergency requests after hours, please contact Campus Safety & Protection at x5555 immediately.
Should a problem arise which would be considered an emergency needing immediate attention, please contact Campus Safety & Protection at x5555.
Service Response Center Hours
Normal business hours are Monday through Friday, 8:00am - 4:30pm. Requests can be submitted electronically anytime night or day. Got an Emergency Problem related to life safety or the well being of the campus infrastructure? Contact the Office of Safety and Protection at x5555 at once.
Normal business hours are Monday through Friday, 8:00am - 4:30pm. And someone from the Facilities Department is available 24 hours a day, 7 days a week to serve the campus community. However, please use discretion when requesting work to be completed after normal business hours or on weekends.
What is a Work Request?
A work request is any request for maintenance, HVAC, housekeeping, and grounds departments at IU. Work Requests are not used for reserving classroom & event space or event setup equipment like tables & chairs. Contact the Facilities Reservation office at x3112.
Service Response Center
Please call ext. 3101 if you have difficulities entering a service request using the Grey button above labeled " Add Work Request"
Julie Wojs - x3080
Director of Environmental Services
Jason Clemonds - x3100
Jeff Brown - x3072
Director of Facilities